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To continue on to West.com, please upgrade to the latest version: If you are searching for your client portal page, you can link directly to them here: Telephone Number Manager: click here Hyperview: click here Customer Portal: click here Direct Inward Dialing Portal: click here To contact the Network Operations Center, please call 469-528-4058 or 866-905-1736 To contact the Network Operations Center for West Telecom Services, please call 469-528-4058 or 866-905-1736 To view West Telecom Services tariffs, please click here For Operations, Law Enforcement, and other emergency contacts, please click here For LNP Business Rules, please click here Close United States Canada (English) Canada (French) Close Client Login Contact Close About Us Overview Executive Team Locations Blog News Releases Services & Solutions West Services Digital Media Solutions GlobeNewswire Distribution Webcasting & Streaming Monitoring Webhosting Targeting Digital Media Our suite of solutions enables PR, IR, corporate communications and marketing professionals to deliver product announcements, investor days, marketing webinars, employee town halls―the events and announcements that build brand, drive sales and engage key audiences for your business. Unified Communications Services Solutions Cloud Contact Center Conferencing & Collaboration Hosted Voice & Networks Webinars & Enterprise Streaming Unified Communications Services Through our Unified Communications line of business, West is simplifying technology applications, improving their performance and creating suites of services and solutions that meet our clients’ varying objectives. By focusing a large portion of our time, energy and investment in the Unified Communications space, we’re building connections with employees, partners, devices, supply chain links and beyond. Learn More Interactive Services Solutions IVR & Self-Service Proactive Notifications & Mobility Cloud Contact Center CX Design & Methodology Interactive Services With a clear understanding of the challenges brands in all industries face, West Interactive Services applies nearly 30 years of experience designing and integrating leading technology for enterprises worldwide to create communication solutions that strengthen customer engagement. West’s cloud-based solutions are designed to increase productivity by enabling secure, seamless interaction across voice, mobile and other channels. Learn More Specialized Agent Services Solutions Revenue Generation Health Advocate Specialized Agent Services Our Specialized Agent Services line of business combines highly skilled subject matter experts with proven analytics and technology to provide solutions for the fast-growing healthcare market. In addition to being the leading provider of healthcare advocacy products and services, West also offers business-to-business sales across multiple verticals. Learn More Telecom Services Solutions Cloud Voice & Messaging Tandem Voice Services for Carriers Telecom Services West Telecom Services connects people and unites networks by delivering interconnection services for all types of providers, including wireless, wireline, cable and voice over Internet protocol (VoIP). We operate a next-generation national network, providing carrier-grade interconnections, reducing costs and merging traditional telecom, mobile and IP technologies onto a common, efficient backbone. Learn More Safety Services Solutions Public Safety Carrier Services Enterprise E911 Solutions Alarm & Security Next Generation + i3 Solutions IoT/M2M Safety Services Through our Safety Services line of business, we connect people to sources of protection and security by enabling organizations to locate, route, transport and deliver emergency communications. Our seamless, reliable solutions place us at the core of our nation’s emergency response infrastructure, facilitating more than 440 million 9-1-1 transactions each year. And, with each new advance in technology, we continue to evolve our portfolio of emergency communications services. Learn More Industries Cable & Satellite Consumer Services Education Financial Services Healthcare Industrial Goods / Manufacturing Insurance Public Safety Retail Technology Telecom & Wireless Transportation & Logistics Travel & Hospitality Utilities Investors Careers Resources Whitepapers Data Sheets/Brochures Case Studies Videos Webinars Podcasts Infographics --   -- Connecting people with each other and the right information is mission-critical. Intrado, formerly West, develops innovative cloud-based technology to make it easier, more effective and more efficient to make the right connections. Our solutions put people in sync with each other and the right information, so they gain the insight needed to reach better decisions on the issues that matter most. And we do it with a laser focus on reliability. About Intrado Digital Media Intrado advances the way companies communicate with their audiences via our Engagement Cloud - where we help you listen, create, connect, deliver, amplify and measure your digital engagements. Learn More Digital Media Enterprise Collaboration Intrado drives better insight within organizations by facilitating easier, more reliable, and more efficient exchange of data and ideas through our global cloud based UCaaS solutions. Learn More Enterprise Collaboration Life & Safety Intrado delivers the speed, context, and reliability that powers Next Generation 9-1-1 calls, safety alerts, and life notifications, and enables the insight required for effective response. Learn More Life & Safety Health & Wellness Intrado helps organizations and their employees to gain the insight needed to navigate the complexity of healthcare billing, benefits, conditions and providers. Learn More Health & Wellness 1.2 billion notification calls and data/text messages Solutions with reach The technology we offer, as well as the support we provide, are designed around our clients’ needs. We’re focused on how to streamline their communication strategies, enhance collaboration between employees, improve the customer experience and boost their bottom line. And in turn, their customers benefit from services that make life easier, more convenient – and more connected. 64 B 64 billion telephony minutes processed 169 M 169 million conference calls facilitated 290 M 290 million Emergency 911 calls facilitated West ranks among top 100 vendors in The Healthcare Informatics 100 LEARN MORE Taking Automated Member Engagement to the Next Level with TEC Pathways Looking for new, more efficient, and productive ways to engage your members? TEC Pathways can help. Watch the webinar replay to see it in action. CATCH THE REPLAY “Your Call is Very Important” In this webinar, Cyndy Orrys of Henry Ford shares how her organization is delivering a more connected and intelligent patient experience. CATCH THE REPLAY About Us Digital Media Unified Communications Services Interactive Services Specialized Agent Services Telecom Services Safety Services Careers Follow West: Intrado Corporation is a global provider of communication and network infrastructure services. Intrado helps its clients more effectively communicate, collaborate and connect with their audiences through a diverse portfolio of solutions that include unified communications services, safety services, interactive services such as automated notifications, telecom services and specialty agent services. For 30 years, Intrado has provided reliable, high-quality, voice and data services. Intrado has sales and operations in the United States, Canada, Europe, the Middle East, Asia Pacific and Latin America. For more information, please call 1-800-841-9000. ©2004 - 2020 Intrado. All Rights Reserved. Legal & Privacy | Diversity | Tariffs | News Releases | Investor News | Contact X Intrado About Us Executive Team Locations Blog N...